Terms and Conditions
Welcome to zerototen.com.np. By accessing and using this website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
1. About ZeroToTen
ZeroToTen is an online store based in Nepal that offers baby and children's products for ages 0 to 10 years, including clothing, toys, accessories, and more. We are committed to providing high-quality, safe, and affordable items for your little ones.
2. Use of Website
By using this website, you confirm that:
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You are at least 18 years old or using the site under the supervision of a parent or guardian.
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You will use the site only for lawful purposes and not engage in fraudulent activity or misuse.
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You agree not to reproduce, duplicate, or exploit any part of the website without written permission.
3. Products and Pricing
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All product prices are listed in Nepalese Rupees (NPR) and are inclusive of applicable taxes (unless stated otherwise).
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Prices, product availability, and descriptions may change without prior notice.
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Product images shown are for illustrative purposes; actual products may vary slightly.
4. Orders and Payments
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Once you place an order, you will receive an order confirmation via email or SMS.
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We accept Cash on Delivery (COD) and other available payment methods listed at checkout.
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We reserve the right to cancel or refuse any order if fraud or misuse is suspected.
5. Shipping and Delivery
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We aim to deliver your orders promptly, typically within 2–5 working days inside Kathmandu Valley and up to 7 working days for other regions.
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Delivery times may vary based on location and external factors beyond our control.
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Shipping charges, if any, will be clearly mentioned at checkout.
6. Returns and Exchanges
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We offer return or exchange within 7 days of delivery for eligible items.
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Products must be unused, in original packaging, and with tags intact.
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Some items (e.g., baby feeding products, skincare) may not be returnable for hygiene reasons.
See our full Return Policy for details.
7. Account Responsibility
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You are responsible for maintaining the confidentiality of your account and password.
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ZeroToTen is not responsible for any unauthorized use of your account.
8. Intellectual Property
All content on zerototen.com.np including text, graphics, images, logos, and code is the property of ZeroToTen and protected by copyright laws. Any unauthorized use is strictly prohibited.
9. Limitation of Liability
ZeroToTen shall not be liable for:
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Any direct or indirect damages arising from the use of our website or products.
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Any delays or failures in delivery due to factors outside our control (e.g., natural disasters, strikes, etc.).
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with the effective date.
11. Governing Law
These terms are governed by the laws of Nepal. Any disputes will be subject to the jurisdiction of the courts of Kathmandu, Nepal.
Contact Us
If you have any questions about these Terms & Conditions, feel free to reach us at:
? +977 985-1080631
? admin@zerototen.com.np